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Year: 2014

Use a delicate approach with the sulky boss

Q: “My boss told me to always be direct with him. However, he has been avoiding me ever since I made some very frank comments about a serious problem. I have left notes asking to speak with him, but he ignores them. I don’t understand how a manager can be so childish. What should I do?” Snubbed Employee

Look for efficiency where it presents itself

Ten years ago, parcel delivery giant UPS learned through time studies that avoiding left-hand turns while making deliveries saved time, fuel, emissions discharge and accidents. It has designed many routes specifically to avoid left-hand turns to achieve razor edge efficiency. How many of your own processes that you might take for granted are ready for […]