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Year: 2014

‘Rater bias’ in performance reviews: How to counter it?

Q: “I’m in the process of preparing performance reviews for my staff, but I’m already anticipating a disagreement with my boss. Our review form includes five ratings, with the middle one being ‘meets expectations.’ My boss will never approve a higher rating than that for anyone, because he says he expects people to always do their best. How can I make my manager understand that lower ratings are extremely discouraging to our best employees?” Mad Manager

Admin Pro Week survey results are in

The results are in from this year’s Admin Pro Week survey, and it’s clear a lot of admins have been rocking it over the past year. The survey asked administrative professionals about team-building and peer support in the workplace—as well as who would win an “Office Olympics,” the admins or the executive team?

Unclutter Your View with Categories

If you use Categories in Outlook to identify and classify priorities or the type of work you have to do, you can work in a much less cluttered view of your Inbox. After categorizing your new items, click on the column heading called Categories.

Awaken a new passion the easy way

So life is getting a little stale and you’re looking for inspiration. When you don’t feel like dragging yourself to meetups or spending money on travel, try this: Go to a bookstore and walk not to the shelves, but to the magazine section. Get an eyeful of the dozens of niche publications created for unusual […]

How to decipher your boss’s emails

It can be frustrating when you’ve crafted an informative email to your boss but receive only a one-word response: “noted” or “done.” There are things you can do to keep the email miscommunication to a minimum, Sue Shellenbarger writes.