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Year: 2013

Consider the group approach when facing a thorny issue

Q: “I have a co-worker, ‘Susie,’ who wears tiny little t-shirts and has no problem showing off her assets to anyone who wants to look, which is embarrassing to the rest of us. After receiving several complaints, our manager spoke to Susie about her dress. She was surprised and told him that she wished people had talked to her directly. Although she improved for about a week, now she’s back to wearing her sexy outfits. How can we get Susie to dress more appropriately?”

Are you a true professional?

Answer true or false to the following statements: 1. I am giving 100% to my job and completing my work to the best of my ability. ___ True    ___ False 2. I take pride in the work I do. ___ True    ___ False 3. My contributions are valuable. ___ True    ___ False […]

Confirm pronunciations

Don’t stumble over an unfamiliar name when you will be meeting with someone. Call the person’s voice mail after hours to hear how he or she pronounces it.  

Limit replies

Word your email message to discourage recipients from sending replies to the entire distribution list. Example: Instead of saying “Can everyone meet Thursday at 1 p.m.?” send this direction: “If you can’t meet Thursday at 1 p.m., reply directly to me.”