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Year: 2013

Guess what you forgot again?

We’ve all done it—sent an email mentioning an attachment which, whoops, you neglected to attach. Avoid this head-slapper by getting into the habit of attaching your file first, before you even fill out the recipients in the To: line and compose the email message itself.

State every complaint in terms of cold, hard logic

Q: “A colleague and I manage different teams in the same program, but his group never does their share of the work. I told him about my concerns, but he just ignored me. When I complained to our supervisor, he defended my co-worker. I’ve gone two more levels up the management chain, but no one seems interested in improving the situation. What do I do now?”  At Wit’s End