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Year: 2012

Give advice without preaching or pontificating

Offering advice? The I-would-do-this-if-I-were-you approach can sometimes backfire. So: 1) Check your timing. Wait until an agitated co-worker is calm before asking, “Would you like my advice?” 2) Be direct. Avoid vague hints. Instead say, “You may want to consider…” 3) Confirm the goal. Was she venting or looking for a solution?

10 rules to reverse the email spiral

Chris Anderson, who runs the high-profile TED conference, believes we need to focus on limiting the flow of email, rather than focusing on how to organize and file all those messages. Anderson penned 10 ideas that could make a dent in email quantity:

Business writing made simple

Strengthen your sentences by us­­ing fewer words and getting rid of awk­ward or passive construction. Prac­­tice by rewriting these wordy sam­­­­ple sentences, in­­spired by the Pur­­due Online Writing Lab (OWL):

Why playing nice pays

It still pays to play nice at work, a Robert Half survey confirms. When employees were asked, “In your opinion, to what extent does being courteous to co-workers positively impact a person’s career prospects?” 48% responded it can accelerate advancement.

What’s the use of LinkedIn for an admin?

“Exactly, what is the advantage of LinkedIn?” asks one administrative pro on our online forum. “Many people I know are on it, but no one can say what they get out of it.” According to most admins, the ben­­efits are many, if you use the on­­line tool the right way.