Rudeness and incivility at work have a huge effect on performance, according to a Harvard Business Review study. For example, in response to rudeness at work, 48% of employees decreased their work effort, and 47% decreased their time at work.
Since employees began using checklists in Michigan hospitals, the infection rate has gone down by two-thirds. Could a checklist help you reduce errors or streamline a recurring task?
Tracking web sites, blogs, social networking sites, Twitter—it can be overwhelming. And if you’re not fluent with online tools, it can sometimes feel like a serious waste of time. Here are four tools to help you keep track, without straying to web pages you don’t have time for.
A podcast can turn a morning commute into a chance to work on your professional goals. And it’s completely free. Here are some of the best for administrative professionals.
You’ve been hearing a lot about creating value at work, especially lately, right? Being an intrapreneur is one way to do it. Intrapreneurs create a new process, product or service where they currently work. It’s like being an entrepreneur, but without venturing off to start your own business. It’s what Google famously allowed its employees time to do.
Financial advice maven Suze Orman says the motto of the day is, “Hope for the best, prepare for the worst.” Many of the factors that lead to layoffs are not within your control, so plan for the “what-ifs,” so you’re prepared for anything. Her advice:
Pick up money-saving tips at TipJar (
www.google.com/tipjar), a site created by Google employees, where people submit and rank tips for home and the workplace.
As many companies cut back on expenses and, in some instances, cut staff, how do you maintain your edge and ask for what your department needs without immediately seeing your request denied? Tell a tale, become a storyteller and see your words make an impact.
You’re never too young or too old to benefit from the advice from a mentor. From her corner office, Karen Quintos, vice president of marketing for the global public business unit at Dell, mentors other women at Dell. Here’s what she tells them.
We can learn a lot about good decision-making by noting how Captain Chesley “Sully” Sullenberger behaved after he realized that both engines on US Airways Flight 1549 had cut out.
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