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Year: 2009

The high cost of rudeness at work

Rudeness and incivility at work have a huge effect on performance, according to a Harvard Business Review study. For example, in response to rudeness at work, 48% of employees decreased their work effort, and 47% decreased their time at work.

Keeping up with all the online chatter

Tracking web sites, blogs, social networking sites, Twitter—it can be overwhelming. And if you’re not fluent with online tools, it can sometimes feel like a serious waste of time. Here are four tools to help you keep track, without straying to web pages you don’t have time for.

Career advice from a top mentor

You’re never too young or too old to benefit from the advice from a mentor. From her corner office, Karen Quintos, vice president of marketing for the global public business unit at Dell, mentors other women at Dell. Here’s what she tells them.

Make decisions like Sully

We can learn a lot about good decision-making by noting how Captain Chesley “Sully” Sullenberger behaved after he realized that both engines on US Airways Flight 1549 had cut out.