Broad knowledge is a great attribute for an admin pro. Thomas Edison valued it. He wanted smart, practical people to help run his empire of inventiveness. So, he devised a test to measure each applicant’s breadth of reading and knowledge.
Take a few tips on using the art of self-promotion, from communication consultant Peggy Klaus.
Committing a major mistake at work can feel like it’s the end of the world. But it isn’t the end of your career … depending on how you handle it. Here are three steps to take.
When tough times threaten the office, your most powerful ally may be your attitude. Shift it into high gear with these three thoughts. Then move from fear toward solution by taking these steps.
Problem: “I know to use the article ‘an’ before a vowel,” writes Penny Perkins, Dayton, Ohio. “Do you use ‘an’ before a silent ‘h,’ as in ‘an honor student?'”
Launching into an assignment before you’re absolutely sure what the boss wants just wastes your effort … and the boss’s time.
The very fact that great admins keep the wheels of business well-greased can make it difficult to identify all the specifics in job descriptions, much less to develop concrete goals, objectives and recognition for excellent performance.
Even if your co-workers are your only customers, applying the principles of great customer service will allow you to sell your skills at a premium price.
When employees request leave, especially for unforeseen circumstances, they don’t need to assert their FMLA rights explicitly by saying, “I need FMLA leave.” In fact, they don’t need to mention FMLA …
Think about the amount of information and records that you maintain about employees. Now, think about the valuable information you possess about your clients and customers. Do you treat those two …